7 roles open now.
This role is responsible for managing and delivering live, bespoke recovery solutions during irregular operations, ensuring Etihad’s premium service standards are upheld. Acting as a 24/7 concierge-style recovery agent, the Controller provides proactive, high-touch support to Business, First, and VIP guests, safeguard…
Deliver exceptional customer support by attending to calls and providing first-call resolution, ensuring compliance with company standards and procedures. The role aims to optimize customer satisfaction while achieving individual revenue and service targets. Key Responsibilities First Call Resolution Handle customer e…
Together, we go further. At Etihad Airways, every journey begins long before take-off. Behind every safe, efficient, and seamless flight is a team of aviation professionals making critical decisions that keep our operation moving and our guests connected to the world. As a Flight Dispatcher , you'll play a vital role…
At Etihad, our people are at the heart of every journey. As the national airline of the United Arab Emirates and one of the world’s fastest-growing airlines, we proudly connect Abu Dhabi to over 100 destinations worldwide. With plans to double our fleet by 2030, there’s never been a more exciting time to join our awar…
Synopsis Part of a 24/7 Cargo Operations Center that provides live monitoring of shipments focused on high yield products and special loads, service recovery of every irregularity and proactive communication with affected customers. On a shift basis, they will monitor different dashboards and KPls based on defined per…
As Manager Cargo Revenue, you’ll own cargo revenue for your area—leading Revenue Analysts to optimize the portfolio and maximize freighter, belly, and RFS utilization. You’ll partner with Network Planning, Commercial, Operations, and Pricing to align actions with strategy. You’ll also drive the new RM system rollout a…
Synopsis The SM acts as the primary bridge between Cargo Strategy, Operations, and Technology. This role is responsible for establishing and leading the divisional transformation portfolio to drive performance, operational efficiency, and a seamless experience. By embedding "digital thinking" and intelligent automatio…
