Customer Service Roles
About the role
The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological…
Requirements
To be considered for Customer Service roles, you must meet the following requirements: Fluency in both spoken and written English Fluency in any other language is a plus A levels/High School certificate Excellent interpersonal and customer service skills Willing to work in a shift environment PC based skills to operate Windows package (Microsoft Word/Excel/E-mail) Willing to wear uniform (Front-line customer facing roles) In addition to the above, the job specific requirements for the Contact Centre role are: Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese. Customer and sales focus on providing excellent service and closing any sales opportunity. The ability to type accurately and quickly while maintaining excellent…